How do I place an order?
To place an order, simply navigate to the product page and select the style that you would like to purchase. Click the "Add To Cart" button, and then follow the straightforward steps to complete your order. Once your order is placed, we will prepare it and notify you when it is on its way.
How long does it take to ship my order?
On average, items require 3 - 5 business day(s) to be prepared before they are packed and shipped. The actual shipping time and delivery date may vary based on the local postal service in your area, and orders typically arrive approximately 3 - 7 business day(s) after being shipped. For international orders, it may take an additional 5-10 business days. Please note that due to the impact of the COVID-19 pandemic and high order demand, carrier services may need an additional 7-15 business days to ship out packages.
My tracking number isn't working, what should I do?
Tracking numbers can take 1-2 days to appear in the shipping carrier's system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact the shipping carrier for further assistance.
I need help with a late order, what should I do?
If your order has not arrived after 10 business days (domestic) or 20 business days (international), please contact our team for assistance. We are happy to help with any issues that you may encounter.
When will my card be charged?
Your card will be charged just after your order has been successfully placed.
How secure is my personal information?
We take the protection of your personal information very seriously, and adhere to the highest industry standards. When you checkout and finalize your purchase, your credit card information is encrypted during transmission using secure socket layer (SSL) technology. This technology is highly reputable and widely used for processing online payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored